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Privacy Policy

Last Updated: June 03, 2025

This Privacy Policy describes how AltFresh Produce Marketing Pvt. Ltd. (“AltFresh”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or interact with our website [altfreshproduce.com] (the “Site”) or otherwise communicate with us through the Site (collectively, the “Services”).

Please read this Privacy Policy carefully. By using or accessing the Services, you agree to the collection and use of your information as described herein. If you do not agree, please do not use the Services.

1. INFORMATION WE COLLECT

We collect and process the following types of personal information:

  • Identifiers: such as your name, email address, phone number, company, or other contact details when you submit a form or contact us directly.

  • Technical Data: including your IP address, browser type, time zone setting, and usage data (such as pages visited and interaction patterns) collected automatically when you visit our Site.

  • Communications: information contained in messages or inquiries you submit via our Site or email.

We do not collect payment or transactional data via this Site.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for purposes such as:

  • Responding to your inquiries or requests;

  • Providing information about our services and updates;

  • Operating, maintaining, and improving the functionality of the Site;

  • Analyzing usage trends to optimize user experience and website performance;

  • Complying with legal obligations and exercising or defending legal claims.

3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies (such as pixels and scripts) on our Site for:

  • Remembering your preferences;

  • Understanding user behavior and improving our Site;

  • Security and performance monitoring.

You can manage cookie preferences through your browser settings. Disabling cookies may impact your experience on our Site.

4. SHARING YOUR INFORMATION

We may share your personal information with:

  • Service providers and vendors who assist in hosting, analytics (e.g., Google Analytics), customer communications, or technical support;

  • Regulatory or legal authorities, if required by applicable law;

  • Corporate affiliates, in legitimate business interests;

  • In connection with a business transaction, such as a merger or acquisition.

We do not sell your personal information to third parties.

5. THIRD-PARTY LINKS

Our Site may contain links to third-party websites or platforms (e.g., LinkedIn, YouTube). This Privacy Policy does not apply to those external sites. We recommend reviewing their respective privacy policies.

6. SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. DATA RETENTION

We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law.

8. AGE OF CONSENT

Our Site is intended for users who are the age of majority in their jurisdiction. We do not knowingly collect personal information from minors.

9. YOUR RIGHTS AND CHOICES

Depending on applicable data protection laws, you may have rights to:

  • Access or request a copy of your personal information;

  • Correct or delete your data;

  • Withdraw consent, where applicable;

  • Object to processing.

To exercise these rights, contact us at privacy@altfreshproduce.com.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically.

CONTACT US

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact our Privacy Compliance Team at: privacy@altfreshproduce.com

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